SPA & SALON

SPA & SALON POLICIES

  • We are a coed facility, but provide separate showers, lockers, and dressing rooms for men and women. However, our common areas are coed.
  • All spa services are subject to availability
  • Prices and service selections are subject to change without notice.
  • On-line bookings require a credit card to reserve.
  • Prices do not include gratuity.
  • Kindly give 24 hours notice to reschedule or cancel your appointment to avoid being charged.
  • Group bookings require a 2-week guarantee.
  • When reserving multiple services a credit card may be required to guarantee your reservation.

GROUP BOOKINGS

  • We kindly request at least 2 weeks advanced notice for group bookings.
  • All group bookings will require a credit card to guarantee the reservation at time of scheduling.
  • For group bookings we require a minimum of 48 hours to cancel or change the reservation. Any changes or cancellations after this time will result in full payment for the service(s) missed or cancelled.

Going To Be Tardy To The Party, Or Miss It All Together?

Please give us 24 hours notice when canceling or rescheduling your appointment. We know life happens and that it’s not always possible. So, in fairness to our staff and clients, if you cancel, miss or are late rescheduling appointments without providing 24 hours notice, future appointments will require a non-refundable, advance payment.

Shhh, Spa’s In Session

Urban Nirvana is an environment of relaxation and tranquility. To maintain our Zen-like atmosphere, we ask that all of our guests please use your indoor voice and keep the following in mind:

  • Please do not bring your children to your salon or spa appointment. It’s so much easier for us to spoil you when you’re by yourself.
  • Children under 12 will need to be accompanied by an adult during their appointment.
  • Silence your cellphone and please refrain from phone calls in our salons and spas.
  • Failure to abide by these policies will result in a re-scheduling of your services.